
Thursday, August 3, 2023
7:30 a.m. – 8:30 a.m.
Conference Registration & Breakfast
8:30 a.m. – 8:40 a.m.
Opening
What 2 Expect
Room: Atlantic Ballroom
SHRM Host
Summary:
Our SHRM moderator, will enlighten our participants on the conference educational alternatives throughout the day, as well as what to expect.
Mega Session
8:45 a.m. – 9:45 a.m.
Mega Session / Plenary Panel
Creating Human Centric Cultures
Room: Atlantic Ballroom
Rolando Pierre Núñez,
Vice President Operations FiDelis Talent Solutions
Sponsored By:
Competencies:
Analytical Aptitude, Leadership and Navigation.
Summary:
The well-known and energetic Rolando Pierre will lead a discussion of a culture plan that transformed various local companies. Hospital General Castañer & Galindez LLC., where the enterprises which ventured into the implementation of change. It will undoubtedly be a space to nourish our knowledge.
Objectives:
● Engage in an open conversation about cultural transformation and challenges on implementing a change of mindset to have a successful human centric culture based on contribution, personal growth, appreciation, belonging and psychological safety.
● Present examples of real business success stories focused on human values and needs, embracing communication, encouraging feedback, and promoting everyone to thrive.
● Provide solutions, share knowledge, inspire to think outside the box and embrace the impact of cultural transformation.
8:30 a.m. – 5:00 p.m.
Escape Room
Requiere separar la hora en que participarás
Room: Exhibitor’s Area
Summary:
Think, be a collaborative leader, listen, communicate, solve. Try to escape from a room where you will enter with a group of colleagues, finding out all the riddles and puzzles that are hidden behind the walls.
9:45 a.m. – 10:15 a.m. Networking @Exhibitor’s Coffee Break
10:15 a.m. – 11:15 a.m.
Concurrent Session
How HR can build a more humane organization: creating an employee experience
Room: Palominito
Vanessa Seda
Founder & President Peoplecentric
Sponsored By:
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
Leaders are watching how their organizations undergo profound changes. We have all witnessed the large-scale shift to remote work, the dynamic reallocation of resources, and the acceleration of digitization and automation. In the wake of these changes, HR leaders must reinvent the organization’s core principles. Emerging new creative and adaptable models. Companies that inspire their team to be collaborative will humanize its group, creating meaningful and enjoyable employee experiences.
Objectives:
● Learn the benefits of the humanized employee experience and how it will boost collaboration and performance.
● Identify the best practices to manage and drive change for a successful employee journey.
● Develop a great culture of innovation with the employee experience as a key in your organization.
10:15 a.m. – 11:15 a.m.
Concurrent Session
A Real Story: Tendencies on Talent Acquisition
Room: Icacos
Elisa Pacheco
Learning & ODHR Director Bella Group
Federico Hita
Associate Mechanical Design Engineer Collins Aerospace
José R. Acarón
State Director at AARP
Sponsored by
Competencies:
Diversity and Inclusion, Leadership and Navigation.
Summary:
This space, hosted by the past President of SHRM-PR, Mrs. Elisa Pacheco, presents real stories of how companies should invest in the attraction and selection of human capital. From investing in individuals since they develop on the academy, investing in active staff, as well as investing in the older generations who still have a lot to contribute to our company.
Objectives:
- Identify strategies to build and cultivate a strong and diversified talent pipeline.
- Present how to build an influential employer brand within students and future employees.
- Discuss a true story and share learnings of a student’s journey from college to workplace.
10:15 a.m. – 11:15 a.m.
Concurrent Session
Trends and Takeaways Concerning Biometric Data Privacy
Room: Vieques
Wilfredo Cosme Ortiz
President at RENOVA Solutions, Corp.
Abraham Colón
President at SmartPoint
Competencies:
Relationship Management, Ethical Practice, Business Acumen.
Summary:
Consumers still fear about biometric applications. Business initiatives that rely on biometric apps have once failed in all market sectors, but that trend is changing as younger generations of consumers are now surrounded by smartphones and wearables. Biometric acceptance consumer adoption appears to be changing as more businesses use biometrics to identify and authenticate users. We will examine several questions related to the adoption of biometric authentication and the role of HR leaders in cybersecurity accountability.
Objectives:
● Identify various types of biometrics used for authentication in both the public and private sectors.
● Raise awareness about the role of HR leaders in cybersecurity accountability.
● We will know the next wave of biometrics to be deployed in the workplace.
10:15 a.m. – 11:15 a.m.
Concurrent Session
Corporate Strategy Toolkit: Connecting Employee Performance with Business Plan
Room: Culebra
Eduardo Arroyo
Owner Arroyo & Associates
Edgar Quiñones
Management Consultant
Sponsored by
Competencies:
Analytical Aptitude, Communication, Leadership & Navigation
Summary:
This conference will provide you with strategies for objectively measuring and evaluating your organization or team, starting with planning. Upon completion, you will gain the knowledge and skills to design an objective, fair custom-built performance evaluation system that influences favorable behavioral changes, in us and in others, to unleash innovation, promote the achievement of consistent, aligned, and spectacular results, in a highly engaging work environment. Make a measurable difference in your organization!
Objectives:
● Create awareness of the importance of Dialogue and Objectivity in the Talent.
● Development and Performance Evaluation Process.
● Understand the fundamental criteria for creating an effective Performance Management System.
● Present Strategies for Influencing those who do not perform effectively.
Mega Session
11:30 a.m. – 12:30 p.m.
Keynote Session
Emotions That Knock Us Off in the Workplace: How to survive
Room: Atlantic Ballroom
Brigitte Seumenicht
Founder and CEO MERKATUA
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
This conference will help you identify the things that trigger your negative emotions in the workplace. How to deal with haters and promote a better and assertive communication through tools of action.
Objectives:
• Provide strategies that allow yourself to manage your emotions and connect with your true essence and authenticity.
• Be an expert in taking perspective and see the Big Picture.
• Provide options to influence and impact positively through your leadership, example and impact on others.
12:30 p.m. – 1:30 p.m.
Mega Lunch – Raffle & Prizes
Room: Atlantic Ballroom
1:30 p.m. – 2:00 p.m.
Networking @Exhibitor’s Area Sweet Hour | Raffle & Prizes
2:00 p.m. – 3:00 p.m.
Mentoring and Coaching: Humanizing the Employee. Where Companies Miss the Mark on Employee Engagement
Room: Palominito
Vanessa Colón
Sr. HR Manager – Medtronic
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
A common theme emerges in companies where employee branding is high. These companies have created a humanized, inclusive, and supportive experience for its employees. These three elements drive innovation and collaboration of its members, and ultimately, favorable results for the company’s economy. This holistic approach to engagement, which produces happier employees, is only possible when we employ mentoring and coaching.
Objectives:
• Get an introduction to mentoring and its benefits to improve employee engagement.
• Discover how to implement a successful mentoring program for all the organizations.
• Present mentoring best practices and design yours.
2:00 p.m. – 3:00 p.m.
Recruiting: Thinking out of the box ¿Why the best hire might not have the perfect resume?
Room: Icacos
Yaneisha Pérez Padilla
Senior Account Executive at LinkedIn
Competencies:
Communication, Business Acumen, Diversity, and Inclusion.
Summary:
Many times, candidates who have the best resumes do not stand out in their interviews, or if they are chosen, they are not always the best candidates. Simply, he’s just not what you thought when selected him or he doesn’t fit with the team.
Objectives:
• Identify different strategies on how to analyze potential resources beyond their curriculum.
• Discover new tactics to attract the best talent and reinforce your employer branding.
• Know the do’s and don’ts in the recruiting process.
2:00 p.m. – 3:00 p.m.
Non-Traditional Benefits for Non–Traditional Workers
Room: Vieques
Bárbara Carbonell
Health & Wellbeing Consultant at Aon
Sponsored By:
Competencies:
Business, Relation Management, Analytical Aptitude, Global Mindset
Summary:
Create a culture focused on the well-being of your team at work. The first step is to identify the needs of your team, according to the generation to which they belong. Learn what are the trends in employee benefits and how generate engagement , even in less sustainable economic times.
Objectives:
● Provide visibility to the benefits that younger generations favor focusing on their desire for purpose, sense of belonging, flexibility, and balance.
● Identify the benefits that fit your organization and industry.
● Determine what the workforce generations have in common and establish a plan to understand what changes must be made to retain and attract the best talent.
2:00 p.m. – 3:00 p.m.
Getting from INTENT to IMPACT on Diversity, Equity and Inclusion
Room: Conference D
Mónica Diaz
President & Principal, D&I-MD
Competencies:
Global and Cultural Effectiveness ,Relationship Management, Leadership & Navigation
Summary:
- What’s beyond the promise and aspiration of diversity, equity and inclusion?
- Which are the mindsets and behaviors that generate greater DEI business impact.
- How can we leverage global best practices, innovative thinking, and align with business and cultural norms in Puerto Rico?
Monica Diaz, seasoned HR and DEI leader, expert storyteller, consultant, and leadership coach will lead an energizing session on how to get from INTENT to IMPACT on diversity, equity, and inclusion. You will enjoy learning about the refreshing and practical model published in her award-winning book: From INTENT to IMPACT – The 5 Dualities of Diversity and Inclusion. You will leave this session with a new perspective on how to catapult a different way of thinking, acting, and creating more collaborative and inclusive work environments that differentiate the best from the rest of places to work.
Objectives:
- Identify the dimensions of human differences that generate the most relevance for employees, the most controversy for employers, and how to navigate the space in between.
- Demonstrate the application of the 5 dualities of diversity and inclusion with enlightening stories of over 25 years of HR/DEI experience in Fortune 100 blue-chip companies.
- Provide practical solutions to build bold and better work environments where we can all grow and thrive, powered by human differences relevant to your organizational culture.
3:15 p.m. – 3:30 p.m.
What 2 Expect
Room: Ballroom
SHRM Host
Summary:
Our SHRM moderator will talk about the highlights of the day, as well as what to expect at the next keynote speaker conference.
Mega Session
3:30 p.m. – 4:30 p.m.
A Real Story: Addressing Burnout in the Behavioral Health Workforce
Room: Atlantic Ballroom
Gavin Alexander
Wellness Director – Jackson Lewis P.C
Sponsored By:
Competencies:
Relationship Management – Diversity, Equity, and Inclusion – Communication
Summary:
Gavin Alexander is an experienced and passionate advocate and thought leader in the areas of diversity, equity, and inclusion (DEI) and mental health in the legal profession and beyond. He bravely tells his story of a journey from Harvard and Biglaw, to becoming a champion for mental health and well-being in the legal profession.
Objectives:
Cultures of care: Breaking down workplace mental health stigma and supporting employees’ mental well-being
4:30 p.m. – 6:30 p.m. – Networking @ Exhibitor’s Area
6:30 p.m. – 8:30 p.m. – Networking, Music and Cocktail
Tributo a Juan Luis Guerra – A Son de Guerra (Cash Bar)
Conference Program 2023
Friday, August 4, 2023
7:30 a.m. – 8:30 a.m.
Conference Registration & Breakfast
8:30 a.m. – 5:00 p.m.
Escape Room
Requiere separar la hora en que participarás
Room: Exhibitor’s Area
Summary:
Think, be a collaborative leader, listen, communicate, solve. Try to escape from a room where you will enter with a group of colleagues, finding out all the riddles and puzzles that are hidden behind the walls.
8:30 a.m. – 9:45 a.m.
Concurrent Session
What is HR’s Role in Managing Change?
Room: Palominito
Maritza Soto, PhD, JD, CCP, GRP
Founder and Senior Consultant
Organization Consulting Group, In.
Human Resources and Management Consultants
Ilia Rodríguez
Chief Talent & Administrative Officer at Triple-S SHRM-PR Vice President
Sponsored by:
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
Humanized workplaces are more than fostering connection and belonging is about building a place where people feel inspired to do their best work. HR professionals play a dual role in change management by initiating and leading the change and as key facilitators for changes that other leaders and departments initiated. You will get practical strategies on how to humanize the workforce with communication, implementation, and tracking change processes.
Objectives:
● Learn about the design principles that drive change thinking in the workplace that stem from the higher purpose and why of the company’s brand.
● Share practical and effective ways you can humanize your company culture as an HR professional enabling beneficial changes with minimum disruption.
● Validate how it is important to connect people to a single goal to promote change.
8:30 a.m. – 9:45 a.m.
Concurrent Session
“F” In the Workplace — And Other Colorful Language
Room: Vieques
Carrie Cherveny
Senior Vice President, Strategic Client Solutions and
Compliance at HUB International
Sponsored By:
Competencies:
Communication
Summary:
When does the use of the “F” word and other profanity cross the line from inappropriate to a violation of Title VII and becomes actionable harassment or discrimination? During this session we will discuss workplace behavior and language that can create a hostile working environment.
Objectives:
Attendees will learn:
• How to craft policies that address inappropriate language and profanity.
• Establish appropriate and responsive complaint and investigative procedures.
• Understand the boundaries between inappropriate and harassing/discriminatory profanity in the workplace.
8:30 a.m. – 9:45 a.m.
Concurrent Session
Upcoming Changes: Labor and Employment Legal Developments
Room: Icacos
Juan Felipe Santos, Esq.
Office Managing Principal and Office Litigation Manager Jackson Lewis – PR

Pedro Torres Díaz, Esq.
Office Managing Principal Jackson Lewis – Miami
Sponsored By:
Competencies:
Analytical Aptitude
Summary:
Are you aware of new legislation and bills that may impact the operation of your business in 2023-2024? Do you have any concerns that your employees have a wrong perception of their rights, benefits, and obligations in light of recent legal developments? This session will provide practical insights to employers to respond to new labor and employment developments in Puerto Rico.
Objectives:
- Learn the most recent impactful court decisions in labor and employment law.
- Understanding new legal developments and the latest with respect to labor enforcement initiatives in Puerto Rico.
- Learning approaches employers can take to comply with changes and minimize violations.
- Understanding common mistakes employers too often make with respect to compliance with federal and state regulations.
8:30 a.m. – 9:45 a.m.
Concurrent Session
The Importance of Sustainability Development in Todays’ Business
Room: Culebra
Arlette Palacios
CEO at Club de Innovación RD and Sustainable Innovation Partners (SIP) Group
Sponsored By:
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
This session is designed to equip HR professionals with the knowledge and skills they need to lead the integration of sustainability into the organization’s practices, and to promote a culture of sustainability among employees. By the end session will have a concrete action plan to implement sustainability initiatives and to drive positive change within the organization.
Objectives:
• Increase awareness among HR personnel about the importance of sustainability.
• Develop strategies to integrate sustainability into HR plans and practices.
• Foster commitment and motivation among HR personnel to lead sustainable initiatives in the company.
9:45 a.m. – 10:15 a.m. Networking @Exhibitor’s Coffee Break
Mega Sessions
10:15 a.m. – 11:15 a.m.
Keynote Session
Designing Women: Engineering Championships
Room: Atlantic Ballroom
Alba Colón
Director of Competition Systems Hendrick Motorsports
Competencies:
Relationship Management, Leadership and Navigation, Communication
Summary:
Is no secret that there aren’t many women in the motorsports industry, especially at the top levels, meet Nascar’s first female and Latin engineer, who is also Puerto Rican. Alba will share her experiences in the construction, manufacturing, production industry with proven performance in project management driving change and leading 12 championships and counting, among other accolades and awards in a male dominated industry. Building speed in a fast-paced environment is our speaker’s specialty. Let’s talk about how to stay focused and prevail in risk situations so you can advance in your career and drive change.
Objectives:
• Raise awareness among participants and encourage discussion and exchange of ideas on how to improve gender equality in the workplace.
• Feel inspired to drive change and the importance of diverse leadership and its impact on business success.
• Highlight the crucial role played by Human Resources departments in promoting diversity and inclusion in the workplace.
11:30 a.m. – 12:30 p.m.
Keynote Session
Human v. Machine Leadership
Room: Atlantic Ballroom
Cristian Gómez
Vice President Strategy
Sponsored By:
Competencies:
Relationship Management, Ethical Practice, Global Mindset, Leadership and Navigation.
Summary:
This conference will be focus on the importance of having a hybrid leader development strategy. The person that you appoint as a leader within the organization is the most important decision you will make. So goes the leader, so goes the organization… Every outcome that matters to a business is directly influenced by the quality of your leaders. The advent of hybrid workplace and the need for leaders to navigate in person as well as virtual relationships with their people have also made leading exponentially more difficult. As an organization considers how they will provide support, training and development opportunities for their leaders have to ensure that they leverage advents in research, training methods as well as technology.
Objectives:
- Designing a practical and effective hybrid approach.
- Discussed the challenges that exist between managing teams virtually vs. face-to-face.
- Talk about the benefits of a hybrid job where the focus is flexibility and how the role of leaders contributes to innovation and work with purpose.
12:30 p.m. – 1:30 p.m.
Mega Lunch – Raffle & Prizes
Room: Atlantic Ballroom
1:30 p.m. – 2:00 p.m.
Networking @Exhibitor’s Area Sweet Hour | Raffle & Prizes
Mega Sessions
2:15 p.m. – 3:00 p.m.
Building Tomorrow’s HR Today
Room: Atlantic Ballroom
Lars Schmidt
Founder of Amplify and author of Redefining HR
Competencies:
Relationship Management, Global Mindset, Leadership and Navigation
Summary:
HR teams today are under immense pressure to deliver results for the business, navigate new social and business climates, and build adaptable people programs built for these dynamic times. You’re asked to do more with less while carrying the heavy burdens of the past several years – and so are your teams.
Objectives:
In this interactive keynote, led by the Author of Redefining HR and Fast Company contributor Lars Schmidt, you’ll learn:
- Some of the fundamental components of the new world of work, barriers and blockers HR teams must overcome to be successful.
- You’ll also learn how to build and develop three components fundamental to success in the new world of work – learning agility, network equity, and growth mindset.
- You’ll leave inspired and armed with a new set of tools required to fuel the career growth engines across your people team.
3:15 p.m. – 3:25 p.m.
What 2 Expect
Room: Atlantic Ballroom
SHRM Host
Summary:
Our SHRM moderator will talk about the highlights of the day, as well as what to expect at the next keynote speaker conference.
3:30 p.m. – 4:30 p.m.
Keynote Session
The Soul Behind the Role: Igniting Intentional Leadership
Room: Atlantic Ballroom
Rachel Druckenmiller
Speaker, Trainer & CEO UNMUTED
Sponsored By:
Competencies:
Rachel Leadership & Navegation, Relationship Management
Summary:
As we continue navigating the Great Reset, it’s more important than ever that we evolve how we lead. “Command-and-control” is a leadership style of the past that attempts to influence employees by having power over them. But the new wave of leadership is rooted in “connection-and-care.” It recognizes that employees want and need to feel seen, heard and valued in order to be fully engaged. And it requires each of us to be more intentional, and more human, in how we lead. Through both interactive and reflective experiences, you will learn what you can do to be an HR leader who activates the power skills to connect with and support the “souls behind the roles” at your organization. You will walk away with immediately actionable insights you can apply to be a more intentional leader and inspire the same in the leaders around you.
Objectives:
- Identify one of the key drivers of employee engagement and how you can tap into and elevate it within yourself, your leaders and your organization.
- Activate the greatest power skill of innovative, empathic leaders and bring specific prompts back to your company so you and your leaders can be more effective and impactful.
- Learn how to facilitate meaningful and memorable conversations at your organization and among your leaders and teams that connect them to the transformative power of purpose, curiosity, compassion and connection.
Conference Closing @Exhibitor’s Area
4:30 p.m. – 5:30 p.m
SHRM 50th Anniversary Ball
7:30 p.m.
Suggested Color Gold / Formal Attire
Fine Dining & Music
LimiT-21
Cuenta Regresiva
Sponsored by
Saturday, August 5, 2023
11:00 a.m. – 3:00 p.m.
Beach Tennis Tournament
Palomino Beach
Cash Bar
Automatic Data Processing / ADP
AFLAC
Alianza Municipal de Servicios Integrados , Inc. / AMSI
Alight Solutions Caribe
Aon
Apple One
APS Optimind
BPAS Trust Company of Puerto Rico
Caribbean Payroll Center
Consultiva Weath Management, Corp.
CWI Inc. Zafiro Aesthetic & Boutique
CUTCO
E3 Consulting
Employer Support of Guard and Reserve /ESGR
East Island Excursions
Executive Uniforms
Ethics PR
FHC of Pueto Rico
Fidelis Solutions LLC
First Medical Health Plan, Inc.
HR Remarkable Talent, LLC
Identech, Inc.
IKON GROUP
Interboro Inc., A UKG COMPANY
International Coaching Federation Capítulo Puerto Rico
Joyeria Madrid
LABORPAY, LLC
LCG Holdings, LLC
ManpowerGroup
Medical Card System, Inc. / MCS
MSC Development Group
MSSS, Inc.
Outsourcing Solutions International /Alchavo.com
Popular, Inc.
Pro Assets, LLC
Producciones Alfonso Sanabria
Renova Solutions, Inc.
Right Management
Rocafort Group
Sal Tours
SHRM-PR Chapter
Santos Computer & Services Inc.
Smart Screening
Society for Human Resource Management
Starlight Advertising
Sophisticated Boutique
Susana López Castells
The Mind Hacker Lab.com/Martiña Reyes
TimeQuest Technologies
Triple S
Universidad Albizu
Vany’s Boutique
Veritas Prime Caribbean, LLC
Proud Sponsors

Programa Exclusivo para Supervisores
Jueves, 3 de agosto de 2023
9:00 a.m. – 11:45 a.m.
1:00 p.m. – 3:00 p.m.
Programa de Supervisores
Transformando a tu Equipo a través del Liderazgo Centrado en Personas
Room: Siete Mares
Macarena Gil Gandía,
Psicóloga Industrial & Coach EO – Principal Flow, LLC
Domingo Figueroa,
PHR, SHRM-SCP – Principal Diaphoros Corp.
Competencias:
Relationship Management, Leadership & Navigation
Resumen:
Los notables cambios y desafíos que acontecen hoy día en el lugar de trabajo, representan un enorme reto para los líderes, en todos los niveles de la organización y en todo tipo de industria. Lo desconocido y la incertidumbre se convierten en el nuevo entorno laboral con el que las personas deben lidiar diariamente. Los enfoques tradicionales de motivación y de compromiso laboral ya no son suficientes para lograr que los empleados aporten lo mejor de su talento y sus competencias. Para superar esta realidad, se requiere un gran cambio de mentalidad de los líderes en las empresas: dejando de ver a los empleados como “recursos” y comenzando a considerarlos seres humanos valorados y apreciados que tienen un alto potencial de desarrollarse y de alcanzar su autorrealización personal y profesional.
Este taller tiene como objetivo proporcionar a los participantes una comprensión amplia de los principios y mejores prácticas del Liderazgo Centrado en Personas, así como herramientas y acercamientos útiles que serán de gran valor para impulsar cambios positivos en sus organizaciones. Está enfocado a líderes de todos los niveles, y ofrece una experiencia única de aprendizaje y de gran valor para cualquier líder que aspire a crear un cambio positivo en su equipo de trabajo.
Objectives:
- Proporcionar una comprensión de los principios y prácticas del Liderazgo Centrado en las Personas.
- Equipar a los participantes de estrategias y herramientas prácticas para liderar con propósito e impacto.
- Presentar cómo desarrollar una cultura de confianza, colaboración y compromiso con los equipos de trabajo.
- Explorar cómo el Liderazgo Centrado en las Personas puede impulsar un cambio positivo en las organizaciones.
- Proporcionar a los participantes la oportunidad de aprender y reflexionar sobre su propio estilo y enfoque de liderazgo.